David,
Thanks for bringing that up today about the sloppy care. It is nice hearing those kind of events, in the sense that it gives me a better appreciation for what we all do day in and day out. After hearing your situation, I made it a point and thanked every one of my patients for coming in and trusting me enough to be their doctor, and keeping me employed--the old bread and butter comment.
And sorry my fingers move faster than my brain, and I am really not quite sure how I made the transition from EHR to the 2nd ammendment.
I have to slow down and think these fleeting thoughts through before typing--but I agree their are definite differences in an EMR and if you have one that monopolizes your time to make the documentation and leaves little time for patient care then situations as you describe will occur more commonly than not, and the nice little thing about AC is that I can really focus and spend more quality time just BS'ing the patient and often time that's when their guard goes down and then they tell you why they are really there.