An apology would be nice.
My 14 year old daughter got her driving learner's permit 5 days ago, and I have been teaching her how to drive. Trying to do so, I am reminded of what it was like to suddenly be faced with what seemed to be 10,000 things, all happening at once, and carrying with them serious consequences if I screwed up. I have some sympathy here for a circumstance where demonstrating optimum manners might for a while be a luxury I could not afford.
Please remember, Bert, when I first came on this board I asked you a couple of times to clarify its relationship to AC. AC and its web site make this look like an "official" part of the company, and the disclaimer on the front page only clarifies matters after you have been around it a bit. Add to that someone who is frustrated, losing revenue, and very possibly not familiar with the entire milieu of the internet and user's groups, and I can see a myself going a little sideways also.
