To weigh in on the wired/wireless issue, I sure agree that going Ethernet for a test is valuable. If you have >1 exam room per provider however, having a wired terminal in each room may not be practical. We had wireless issues initially with a 2.4 GHz WAP which is far and away the commonest unit around. We put in a dedicated 5 GHz Cisco WAP and all of our troubles disappeared. I can no longer tell the difference between wired and wireless.