No offense Healthy Pearls, but you need to calm down. First off, most of us do not work for AC. This is a user forum consisting, mainly, of physicians who are currently using AC. No need to get mad at Bert. He helps people in his free time and does not work for AC like many of the users on here (although, we don't put in nearly as much time as he does wink ).

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Is this how you deal with unhappy customers, block them out of discussions? To me this is typical of AC, what is supposed to be simple doesn't work for no particular reason.

You have to check the "Remember me on each visit" box when you login if you are leaving and coming back when your provider isn't looking over your shoulder.