I have always seen fewer patients than some in order to practice better medicine & was making that work well until we started using AC 9 months ago. I cannot understand how they can clain to have such high user satisfaction when what we have experienced has been a NIGHTMARE of DAILY problems, getting charts in progress booted off for no apparent reason, getting a "not Responding" signal for unknown reasons, achingly slow transitions from one textbox to the next (I hate to click on orders, takes at least 10 seconds for it to pop up every time) features like a patients pharmacy preference NEVER showing up as supposed to, etc, etc. When we take time to call & complain, we get "that's a known problem & we're working on that" and STILL not fixed months later. My practice of 5 is LOSING MONEY now & I blame it all on AC. I would quit in a heartbeat if we hadn't spent so much time & effort & money on this product.
ANYBODY ELSE FEEL THIS WAY?
