From: "France Family Medicine ?" <france.medicine@conwaycorp.net>
To: badam@riverviewpediatrics.org
Cc:
Date: Tue, 5 Jun 2012 13:06:27 -0500
Subject: frustrated & unhappy with AC

I logged in 3 times, got 2 others of my providers looking over my shoulder & still once I get to the forum to try to reply to you, it says I am NOT logged in. Is this how you deal with unhappy customers, block them out of discussions? To me this is typical of AC, what is supposed to be simple doesn't work for no particular reason.

To reply to your questions:

1. On 6.12

2. yes we're wireless & had we known or had you stated up front, that in order to work properly AC requires a wired system, we wouldn't have bought into it! So we'd have to abandon our laptops, buy more computers for every exam room?! You have got to be kidding.

3. OS Windows 7 Pro

4. NIC cards 1 Gb

5. my tech guy didn't answer this one, will get back to you

6.we have a gigabyte switch

7. RAM on clients 4GB, on main 8GB

8. Client/server in a domain environment

9. Clients running a i3 process or faster, server has quad core xeon processor



Bear in mind I do not speak computer, so I am relaying.

Healthypearls
p.s. your email address is wrong, tried 6 different variations

Last edited by healthyPearls; 06/05/2012 4:56 PM. Reason: p.s.