I think a new user forum could be helpful, but the problem is if you had a new user forum other people would have to check - start a thread like HOW TO DO E PRESCRIBING FOR A NEW SCRIP and then the important issue is that after 5 replies it would start being a talk about a new printer or LOGMEIN for Iphones...I am being facetious but people here have a hard time staying on topic.
I really think AC needs to devote some time to a USER MANUAL and Jon has told me that he wants to do that, but I think new features and fixes preoccupy them. I know places like Microsoft hire someone only to do manual development and often it is clear from reading them that the people do not necessarily really use the program.
As far as the different ACUC meetings maybe we need to have 2 tracks - one with advanced topics and one with really beginning topics. Maybe even we could convince Jon to devote 1 or 2 employees to doing beginner training (I wasn't there and maybe they did this), but it will be hard as many of us who use AC daily have forgotten initial things like setup, etc - I know I originally configured mine in early 2002 and don't even think about some things any more.
I know this is longwinded, but I think the first thing we could all do is when we start to go off track.....START A NEW THREAD. That way when someone wants to search for "IPHONE" they can isolate threads that are about the Iphone.....Sorry for ranting.