I'm OK with the initial purchase price, especially since it includes 1st year of support and eRx.

I'm not a fan of a one size-fits all support arrangement (kinda like Henry Ford offering cars only in black). I can't remember last time I called for support. If there was to be an increase, I'd rather there be a couple options.

For instance, current $495 would give you updates and 3 incident calls/case numbers per year, $50 per incident afterward max of $1195 total. $995 would give you unlimited support for the year.

Eric Beeman
Office Manager for Solo Practice
Manistee, MI