Too bad my days with AC may be numbered now. What happens is that if you try to cut and past anything that is formatted, it destroyes the formating like paragraphs,etc. ... Another way to say this is that YES you can import a template but the template itself doesn't support anything other than simple text.
Simple text is the issue as opposed to RTF (Rich Text Format.) I have been told it would take a significant rewrite to change the program to RTF.
Ultimately you have to decide whether the program works for you, or another fits the bill. If you make your templates to the default response " "NO vomiting or diarrhea" you only change it if there is a positive. I double click and put a ++ to indicate that.
Is it a workaround? Could be, I've been doing it so long thats just the way it is.
Ultimately all programs have their downsides, you have to decide whether this issue, along with the EIN is enough to make not only a significantly large outlay of cash and learning curve. Not having a PM program is probably the biggest, IMHO for AC, and that will soon be resolved. But Bert could care less about a PM, everyone has a different priority. You need to be happy that your investment is providing you what you need.
