I just got off the phone with support about 3 minutes ago and they assured me that they are NOT going to fix this issue - EVER.
Too bad my days with AC may be numbered now. What happens is that if you try to cut and past anything that is formatted, it destroyes the formating like paragraphs,etc. You can never have check boxes because it won't support that either. You can't create a paper check box sheet for the ROS in the waiting room and have your staff scan it into that scetion of a new patient's chart to save you time! Another way to say this is that YES you can import a template but the template itself doesn't support anything other than simple text. They also just told me that the receipts I print out for my patients (I don't submit claims) will NOT have my ein # or NPI #. I have to add that every time with a billing note. Totally useless fo me. I don't know why AC advertises in Holistic Primary Care Journal. Readers don't have typical conventional practices and I think AC isn't a good fit for alternative docs.

Last edited by DomMasiello; 09/27/2010 3:18 PM.