Grace,
Thanks. In previous versions, anything you wrote on the 2nd line was visible. That is the whole idea of the second line. It works for letters why not for ePrescribe. It simply does not work for ePrescribe. My guess it is either a bug or, more likely, a space issues on the script. But, they should know this.
When you say they didn't get it, are you faxing or ePrescribing. Our rate for scripts not getting there with fax was about 8%. With ePrescribe it is about 1%. It is practically fool proof. Is this with codified or non-codified drugs. 2% of that 8% or higher is pharmacy error. And, pharmacists just say we didn't send it. They never say, "Well they may have sent it or maybe not or we could have lost it." Let me call your doctor. Do you have private or medicaid? If private, print everything off and be done with it.
I agree about the cc.
