I have tried the Chat with Us during regular business hours. Every time I try, both support departments are Offline.
This lack of communication is relatively new. In the past, I have received timely callbacks, and I have always received acknowledgements to my emails. Even just a few weeks ago, I got email responses. Now, nothing. I got one voicemail at 6pm on a Friday, requesting a callback. I returned that call at 6:15pm. Nothing since.
Well, thanks for the reply. I guess I'll just keep trying. Not sure what else to do.
