I've had a logon to this forum for 5 years, but this is my first time posting.
It feels as though AC support has disappeared. I have been trying to schedule a tech support appointment for nearly 2 weeks, and I'm not even getting an acknowledgement that my messages are being received. I've emailed support@amazingcharts.com, I've called the main number, and left a message, and I completed and submitted a request for an appointment via the online form on their website. The only response I've received was a voicemail last Friday evening at 6pm on our main office phone, which I returned at 6:15pm.
I'm actually considering joining one of their marketing webinars today, just so I can connect with *someone.*
Any other suggestions other than sending a letter via snail mail to the CEO? I'm not against doing that, but I need resolution a little sooner.
Thanks!
Dana
Clark Family Medicine
