Very frustrating. I am sitting in front of my computer at home and AC Cloud just froze again, as it does about every 1-2 days. It would be so easy if I was hosting locally, just ctr-ALT-del, open task manager, close ac, and restart. Now I have to call and leave a message (as chat is closed being after hours) and hope someone takes pity on me. I know I will not get a call back. I miss the old days when Jonathan and I would be online for hours troubleshooting AC. Does anyone have any tricks to force the AC cloud version to reset?