Hi Chris,

You may be right . . .

But the AC problem seems to affect only some offices.

It also seems to affect mostly (if not entirely) Windows 10 systems.

So it seems as if something specific to Windows 10 on some particular hardware will crash AC.

Sadly, error logs can be cryptic and even misleading. For example, Microsoft's own upgrade to Windows 10 sometimes fails with the mistaken claim that the motherboard lacks the necessary DX bios function (which is actually in place and turned on).

And anyone who works on computers is painfully familiar with how intractable even routine Windows update failures can be.

In any case, gdi32full problems are not confined to AC. Browsing through Google's results for "faulting module name gdi32full dll" will show just how hard Microsoft professionals have been struggling with gdi32full.dll:

[img]https://www.dropbox.com/s/ywj5bi2y61257r0/google_gdi32full.JPG?dl=0[/img]

I hope that someone whose AC is crashing will try disabling a desktop's built-in video-adapter and install a vanilla replacement (as different as possible) to see what happens.

Cheers,

Carl Fogel




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