Everything is on the table at this point. We have not had any reports of this happening on a server, though to your point not many people use it as a workstation. All reports so far have been using AC version 10 and above and all on Windows 10. No reports of anyone < AC version 10 or on Windows 8. We don't believe at this point AC version 10 is a factor as AC 10 is our minimum supported version and the overwhelming majority of all AC user are on 10 by now. We seen this sporadically last year but it's becoming more prevalent as more users update to windows 10.
Resources could me a contributing factor...seeing it more on tablets than robust workstations. Dedicated video cards may be another factor...The core programming code behind the Write scripts and Orders has not changed in many years. However MS has changed operating systems and subsequent patches...something is incompatible here and it's inconsistent..We have probably 20-30,000 + workstations on Windows 10 and only a handful of practices are reporting it. There's more out there as some practices are probably experiencing it and not calling us. Other are calling about random crashes but not specifically mention it's happening when in write scripts or orders.
We have a question for everyone following this...can you please tell us if you're using Windows 10 Pro or Home. And if you have both do you experience the problem on both?
