I'll escalating the issue here at AC to see what we can do to get more visibility here and identify possible causes. I see the count of practices reporting this issue is now up to 5 just here on this board. I can imagine how frustrating this can be .....This is not an easy nut to crack but if we all put our heads together maybe we can figure this one out...We have never been able to replicate this in house and until we can identify it we can't fix it

Let's start by getting as many comments by those affected and look for similarities. If you're impacted please follow this thread so you get copies of everyone replies. We'll have the AC development team monitoring this as well. One thing to start with is the number of different workstations where this is occurring at your practices and what are the specs for those units? what AC release are you on, when did this start occurring for you? I've seen these reports for the past year or so..can anyone say it happened prior to version 10?

Chris

Chris Conrad - Product Manager for Amazing Charts


Chris

Chris Conrad - Product Manager for Amazing Charts