I'm having a daily problem on all my PC's of AC crashing when I push the script writer button. I worked with GA Tech Support and they first has me install the latest version 10.2, then looked through the logs and there is a .dll file error. Their solution is to reinstall my whole user account on the PC as they think a corrupted .dll file. However, I don't think this will help as it is doing this on all computers. Why would the same file be corrupted on all the computers? In addition, it's a huge burden to start with a brand new user account an a machine I"ve been using for a long time. Anyone run into this problem? Any other ideas? I hate to even have to ask here when I'm paying 3000 per year for support between the two providers here.