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Anyway, this whole exercise has been very instructive. As Sandeep points out, you can't use Microsoft manuals to figure anything out -- mostly it's just hands on and trial and error. I don't quite understand why it has to be that way. It's what drives my wife (and all my non-tech nerd friends) crazy about computers. And the principal reason why only one of the two of us is ever going to use an EMR.

That was Bert that pointed it out ha. They do make stuff very technical when it in fact pretty simple. But that's true for most things in life. Like anything, once you have the fundamentals down, it's smooth sailing after that. Another upside for them is they get to charge for support.