Home Forums AC on it's own server?

Rene,

A few things. There are a few steps if you are on a domain with a fax board installed. It sounds as though you have done a few. If you have created a fax driver and shared it, then you are all set, because in order to create the fax driver you would have had to create it using UNC. \\Server_Name. OK, the steps.

1. Create the fax driver:

You would go to printers and devices, select Add, then local printer, then use \\server_name\fax name. Personally, I just use the word "fax." Share it out.



2. Add user accounts to fax and scan on server. I do not think you did this step. Under administrative tools --> Fax Server Manager --> Accounts, right-click Accounts and select New Account --> or use Action on the toolbar, which does the same thing. Then manually add or browse to a user account.



3. On your Start Menu, select Windows Fax and Scan. At the bottom right, it should say, "No fax accounts are configured."



4. With the Windows Fax and Scan window open, select New Fax, and you will see the following window, because it has not found or been connected to the fax server on your server. It should say, "Choose a fax modem or server."



5. In the next window, it will ask you to type the fax server location. The is where Microsoft completely tries to screw you up. Their example is \\mycopanyfax, which would lead any normal person to enter any one of combinations such as the name of your office or server name and fax name without a backwards slash. What they should have put there was \\server_name whereby you would enter your server name. So, enter your server name.



7. This can be the trickest part. Make sure you only type in the server name and do not add the fax modem name. It just knows to find the fax driver. This will bring you to a similar window where it allows you to choose a fax name. You can do this here or, of course, change it in properties later. I doubt you will have more than one fax driver, so I recommend "fax" no matter what it is named now.

8. Clicking OK, should bring up a fax window which should work for you. If you look at the main Windows Fax and Scan window, at the bottom right where it said, "No fax accounts are configured, it now says All fax accounts are accessible."

Happy faxing!

If you still have difficulty I am sure Sandeep or I would be more than happy to remote into your server and client to get it working.