Originally Posted by Bert
Tom, at the risk of annoying you and/or pissing you off, are you under the impression that Exchange allows patients to email you more easily? And, if so, why.

Thanks. Please forgive me in advance.

not at all, Bert. I'm not offended or easily pissed off.
And yes, I do understand what Exchange does, having read your posts.
And yes, you have been extremely helpful, as I suspect you will be in the future. I'm not done with this yet!

No, I don't think Exchange makes it any easier for patients to email. It's just another piece of complexity, another program to administer, that I don't see any personal need for. I use yahoo.com and our local ISP pacifier.com -- and for now, its enough.

I can certainly see an advantage in a big office, especially if the staff is spending a lot of time on personal email.

Tom


Tom Duncan
Family Practice
Astoria OR