I agree with the above - obviously the cost of purchase does not affect me, but I think it is good that Jon finally just put support in the first year - it makes it 1,000 to buy and 995 for the first year of support. I do think it will make it less attractive for offices with extra providers, but only time will tell. As far as support I do not use them a lot, but they have always been able to help quickly and if I have an issue (have had a few with installs of updates) they have got right on them and managed to solve them. I have done many, many upgrades having been one of the earliest users (right after a magazine article talking about Jon starting in 2001).

I have a few interfaces and paying for support to keep them working and Erx is okay.

Last edited by Steven; 09/01/2010 10:37 PM.
Steven
From beautiful southwest Washington State.
www.facebook.com/WillapaFamilyMedicine