Well my installation just went from bad to worse. I has noticed that after tech support's work last week I was left with two routes to the sharing of the Amazing Charts folder (either through "Program Files" or through the root of the C drive). Digging around in Windows (right click "My Computer" -> Manage) I see that both the C drive and the Amazing Charts folder are listed in the "Shared Folders" section, so I assume this is why the two routes are present.
I uninstalled the program on Saturday, hoping that a fresh install would fix things. I then got the dreaded error message telling me that my office computer could not access the SQL database because Port 61067 was being blocked. I've checked the setup of the exceptions to the Windows Firewall port blocking on the server and it appears to be configured correctly to allow data through port 61067. The database loads properly when run locally on the server, and when I turn off Windows Firewall completely on the server the remote computer is also able to access the database on the server.
I had hoped to get some assistance resolving this today before clinic starts tomorrow, but even though they claim to monitor messages left on the weekend I never heard back from tech support today (Sunday). Does anyone have any suggestions on how to fix this?
