My current conversation with support... I didn't think this could get any more unbelievable...I was wrong.
Support Agent
Good
Christine
Hello. How may I help you?
KRIS
10:12 am
Hi Christine. I was told at 8:10 am this morning that "ACPM should be up and running within the hour" and now 2 hours later I still have nothing.
Christine
Hello Kris. I do see the ticket for that. I apologize for that misinformation, but that was incorrect. We are still not sure when the system will be back up. There will be an email going out very shortly with an update.
KRIS
Wow. VERY disappointing that we are going soooo long with no update at all, then are given misinformation. Thank you for this "update".
Christine
I am very sorry, Kris. I've informed our managers that people were being misinformed.
I really, really wish I had a better answer than that.
Unfortunately, we are about as in the dark as you are right now.
I hope the email that goes out shortly will have some answers.
KRIS
Thank you Christine. I will await my e-mail.
