Here is our office manager's reply when I passed along Sandy's note:
YES I CAME ACROSS THAT PROBLEM, WHICH I WAS NOT HAPPY ABOUT
I HAVE HAD TO MANUALLY CHARGE EVERY VISIT FROM THE PAST TWO DAYS
all my notes that were deleted from acpm have returned since it has been back today
and now i have to re-delete all of them again
plus when i enter insurance it makes me decide wether to "cross over coverage" something it never made me do