It's ironic that most of us spend our day talking to patients and trying to explain medical science to many who don't have a clue. I think that makes it more difficult to accept the absence of an effort to explain the technical aspects of our current "illness". AC is drifting further from the roots of its success--physician focus and direction. Maybe AC should hire a "real" doc--not some corporate suit physician leader--as a part of the team (maybe spokesperson?)
