You have indicated that you don't think it's appropriate to post every time New Crop goes down.
I have never said it is inappropriate.
But, instead of wasting our time putting it in the Shout Box or posts, why not send an customersupport@newcroprx.com
I think this was taken out of context. Or the emphasis was put on the wrong p art of the sentence. My mistake.
Does anyone know if NewCrop goes down at the same time. For instance, This week is the ONLY time eRx has gone down and yesterday it was up all day. Other than that, it has been "Electronic" and "Verified" over 99.9% of the time going all the way back to the beginning of eRx.
All I have ever asked is for someone to explain why it is helpful. Maybe I was missing something. Rather than berate me and tell me I'm wrong (I realize maybe I was doing the same), explaining why it is helpful would be less confrontational.
jimmie is the only one who took the time to do that.
My explanation is that everything is wonderful until the green circle turns clockwise for more than ten seconds and I get the error message. Then I know it is not working. Instantaneously. Even if I read it was down, I would continue to eRx if mine were working, which it almost always is.
