Originally Posted by Bert
But, instead of wasting our time putting it in the Shout Box or posts,

Hi Bert,

Please don't view this as "15 against one". We're all in this together! I think there are two separate issues, which clearly are not either/or. However, I believe your original post inadvertently made it seem as though these were either/or.

Your overall point, to try to improve the system, is right on the mark. I wonder, though, if it is more effective to e-mail New Crop, or Amazing Charts. We are not customers of New Crop, we are customers of Amazing Charts. I don't know if New Crop really would pay attention to e-mail from individual users, or if they would only pay attention to complaints from their customers (Amazing Charts).

However, there is another issue. You have indicated that you don't think it's appropriate to post every time New Crop goes down. I, myself, find it useful to note that this is a systemwide problem. I believe a number of users in this thread also indicate that they find such postings useful.

Can we agree that to contact someone, either Amazing Charts or New Crop or both, is a great idea? But that to post problems, both to alert other users, and to vent frustration, is not inappropriate?

Thanks.

Gene

Gene Nallin MD solo family practice with one PA Cumberland, Md