Is there a contact person at Exostar we can vent our frustration to? I would really like to get on with this process and just get it done. I am starting to think I may have gotten kicked to the video webcam because I started the process without the token in hand, or possibly my name in AC might not match my driver's license. I just don't know. But I would like to minimize AC's involvement, as this issue has been thrown in their laps to deal with, when in fact I think it is Exostar's responsibility to make this vetting process easier, if they want our business.

jimmie
internal medicine
gab.com/jimmievanagon