There isn't an official email. Part of the time AC loves me for the work that I do. Part of the time they don't like me because of criticism. I used to get feedback from a formal owner saying I shouldn't be critical since I was the admin and people take me more seriously. Although over time it is clear that people don't lol.
I wrote a very long email to NewCrop about this. Many I really wish NewCrop could do the training. They would train until you got it, and NewCrop trains AC, and they know this stuff cold.
Sending out the message electronically by AC does insure that everyone sees it. The problem is they leave a message below, which many, including myself read. Since it is presented with no paragraphs and the URLs are bunched together instead of being made into a hot link, it can be very hard to understand. In their defense, if you do click on the subject line, it does bring you to the AC website, and it is much easier to understand. It would be perfect if they put a video there. In fact, if it were made by NC, it would be top notch.
To answer your question, first on that date, Verizon will not be in the picture. It is Verizon that caused all this. Imagine that...Verizon causing issues. So NC was forced to find a new vendor. NC can't control the pricing, but Exostar is twice as good as Verizon, trust me on that. I did contact NC last night to see how our subscriptions will either roll over or be gone. Personally, Verizon should have to reimburse either your credit card, debit card or PayPal.
It will stop working at midnight of the day they stated. Again, not NewCrop's fault. Most things are not NewCrop's fault
Caribbean. You can't complain about $250 bucks.
LOL.
