I can probably save you some time. If you go to Manage via NewCrop Screens and then click on the Admin tab (top right), you will find a section on Exostar. You can click on Manage Your EPCS account and find quite a lot of information including, lol, which is the SN (we were correct). I tried to register under the DoD so I could get a Lockheed account or order from Boeing, but it required extra vetting. There is a small section on Experian so it seems they are in on it.

There is one place that says the token should last three to five years depending on how often you use it. But, they only give you a 45 day warranty. It costs $80.00 and at some place it mentioned a one-year subscription, which I hope comes with the $250.00. If you click it 25 times without using one of the 25 OTPs, you have to resync it. If you click it 100 times, you have to call AC. And, be revetted I think. Why anyone would bring up 100 OTPs without using them is beyond me unless they are bored.

A lot of the FAQ are rather funny. One of the questions is: Do the OTP?s expire after a specific time frame e.g. one minute or one hour? The answer is 30 seconds. No wonder the vetting is so difficult. Their two examples could have just given 30 seconds.

The first screen you come to from the Account screen is the OTP Hardware Token activation. Good luck! It's just as bad as all the other stuff. And, the FAQ take you to other lists of FAQs. This is ridiculously hard, but I guess they know we must be smart to get into and pass medical school.

But, the Department of Defense?

Bert
Pediatrics
Brewer, Maine