Well rants are free game, lol, and no one is better at it than I. But, let me play Devils Advocate for a minute.
First, I have never used Updox, but after seeing all the messages in the Shoutbox, I asked why do people use it given it goes down so often. Users came back with they have an issue maybe once every six months.
NewCrop rarely goes down. We had an issue with it on Monday for a few hours. I emailed the, and they said it would be fixed shortly. Charlie put it on the message board. But, NewCrop isn't AC's fault.
I do wish there weren't government mandates which caused AC and other EMRs to waste months implementing useless code, which also causes problems. I know they like the ACPM, but that is like a huge resource taker. One wonders if an entire year could be spent rewriting the code base, but I would admit I have no idea how hard that would be. Remember up to version 5 I believe, the code was written by a brilliant doctor who taught himself C++ or whatever programming language and Access database all while still working. But, there was bound to be some issues with that code.
I hate writing this, because AC likely doesn't want to read it, AND I could be dead wrong, but I don't think our beta testing is a rigorous as other programs. It seems that a lot of the beta testing is done here on the boards after the fact. But, also understand that Chris Conrad has done more to enrich the features of AC than anyone before him. And, when I say that, I don't mean to leave at the actual developers. But, it is a risk benefit to add a feature like not having to sign off on II that aren't necessary and introducing new bugs.
Question:
Do you use P2P or client/server and is your database on client software? Does anyone use that computer. And, how were things on 9.1 or 9.2?
Then there is the fact that Microsoft, in their infinite wisdom, decided in v10 to make updates mandatory.
So, to answer your question, never. But, it is still the best little program around. I hope this doesn't sound bad, but I go weeks without an issue or a crash.
I apologize is this came across the wrong way. Believe me, I have been exactly where you are at.
If you ever want to hear a story that Wendell and I can vouch for about the AC crashes and the Keystone Cops, I will be glad to write it. I pretty much convinced my partner to use AC. During v1, I thought he was going to kill me. And, believe me, Jon B. wasn't the best at keeping us informed.
