bert,
I thought about just faxing from AC to have the record but that took an extra step. I really do not use the script record (last refill) feature too often anyway because, inevitably, they need one today then come back in and need another to mail off...etc, etc. I also give a lot of samples so the refill record in AC, as a measure of compliance, is rarely accurate anyway.
I have a pretty good sense of when a patient is past-due for an appointment and I do check frequently if a fax comes through for a refill on someone I feel I have't seen lately. Once I get the hang of this, the staff will do, per computer, what they do for me now. They review the refill requests and check on the date of last visit and note that on the request. For the incoming faxes, they can check and annotate it right on the fax before I see it and take care of it. For controlled substances, I only refill if the pharmacy faxes or calls me. They then tell me when the last refill was (and from what doctor!) and I like that better as a way to keep track. Anyway, so far so good. Being able to edit the fax is fantastic.
Leslie
Last edited by lstrouse; 04/24/2008 2:39 PM. Reason: thought of more to say