18 mbps??!
I can't even get that with cable around here-Santa Fe, NM.
That is a ridiculous requirement.
I am glad it is working for you but I would say that it is a service that is dead on arrival.
I have to wonder if that is a mis-print, or just an inflated requirement.
We have folks using our platform in rural areas where they use DSL [I hate DSL btw], or even fixed wireless. There can be a bit more lag, but they are very satisfied.