I'm late to this thread.
But over the years, far more patients have transferred in to my practice than have transferred out.
And the ones who transfer out usually come back after they have sampled the competition, and they are usually a lot more loyal than they were before they left. Those that don't come back were mostly those who I am happy to see gone.
It's a free country and a free market. I never hold it against anyone who thinks they can get a better deal somewhere else -- but sometimes they just have to find out for themselves.
