Why would you not take back a patient who paid their bills and left quietly?
Because we provide a service, obviously there are people we would prefer not to serve again. But when have you seen a waitress refuse to seat someone at a restaurant? Would a plumber come back to your home? Would an accountant want your business? Would an attorney take your case again?
My point is not meant to be rude, but I believe that we depend too much on our patients trusting us to know how to help them. This is because we know so little about what really works well in health care, and that medicine is much more art than science. A patient leaving violates that trust.
If medicine was all science, it would be like H&R Block doing your taxes again.
