I have to hand it to you. I could never do that.
I guess I am a bit confused with the respect stuff. The patient goes to another practice and we get a records release form. We have no opportunity to respect them or disrespect them. But, we do charge them for their records.
And, as far as for the daughter, I would have just asked them to leave without saying a word to them.
For me there is only one respect. Coming in or mailing me a letter explaining why they are leaving.