I have to agree with Gene. If I and the staff like them, then we take them back. If we don't we won't. It's all personal.

The ones that tend to leave over money are more likely not to return, so you won't run into the situation as much as they were told Dr. X is a better doctor or has better hours. Oh well.


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them