I just got off the phone with a sales representative from UpDox -- they claim they now have 600-800 Amazing Charts subscribers. Wow! If this is true I would love to hear about peoples experiences with the product, whether it is worth it, reduces work flow, problems encountered/bugs, availablility of tech support, etc. I am also concerned about 'putting all my eggs in one basket' with a private company I know very little about, do not know how well they are funded, how much tech support they have available, how much budget allowed for improvements, fixes and upgrades.
I currently am using Medfusion for webhosting, patient portal and rx requests as well as ONEBOX for both electronic faxing (converts to PDF for ease of importing)and using their 800 number service for our after hours on call doc number. We do not use AC scheduler for patients as we use another PM program.
Any and all reviews and comments really appreciated.
Best,
James Clayton, M.D.
US Virgin Islands
www.redhookfamilypractice.com
