How do you handle faxed prescription refill requests for controlled substances?
And what about documents that require a real signature rather than a digital signature?
Does this mean $10 per month for every employee that uses Updox?
I agree with David, the $10 is per user logged in at the same time.
What about the cost? In my Staples, a ream of fax paper is almost $5. What does it cost you for your staff to shuffle around the paper, or scan it, or stuff it in that fax machine? And what does that extra fax line cost you?
When I get a faxed refill request, I only mark it up and send it back if it is controlled. Otherwise I just route it to a staff user (via Updox) with a message to eRx the refill and delete the fax. If we can't find the pharmacy in eRx, we fax back the uncompleted Rx with a statement that we only accept refills by eRx (in Updox you can create a template, so it takes one click to do this).
There is an option to save a signature facsimile in Updox, but I just use the "pen" tool to sign the document, which looks unique each time (on a multipage document). Essentially, the recipient gets back a fax, so no way to "smell the ink" anyway. I also picked up a tip from Wendell -- Medicare actually has no prohibition against electronically created signatures, just "stamped". It's a real signature the way I do it.
