I have had great cusotmer support...almost too much..once I got on the radar they also began calling and emailing me to sell me again...anyway this is how I use it as I am new at this.
I was thrown for a loop in the beginning as always.
I have an 888 number that was supplied by updox. It took almost a month to get all pharmacies, PBM's, consultants, etc to use this number. I read them when the faxes come in, sign them off and e shuffle (I like that term above) the paper into AC. My nurses have less papers to file (I have a partner so yes I still have a paper chart as he may need to treat a patient for me when I am not here). I also use updox to send out records, faxes, etc. I was biying fax machines and paper constantly....I am happy so far. I am just starting to look at using the portal. Takes about a few weeks to get the hang of it....todd
