Well articulated - my apologies Bert if my post sounded a bit aggressive - we are in full agreement.
Regarding storage of truly usable and edit-able letters, sounds like there may be a few opions:
1. Save the dictation in Word*Doc form, but designate a place other than "Imported Items" to store it in and place in AC an icon or tab to point from AC to where that folder of word documents now lies. Still keep imported items under "Imported Items", just design a new tab or icon called "Letters" (or Correspondence)
2. Store the letters in a form similar to Word's *.Doc-form, but is not actually a *.Doc and can stored in "Imported Items" but still allows the letter to be modified and edited (including adjusting spacing and margines as well as grammar). Unfortunately I'm not computer savvy to know what that form would be.
Let's hope for the best -
Bruce Morgenstern, MD (Neurology)
Denver, CO
