Bruce,
I appreciate your comments. I still think you misunderstand me. I am 100% for fixing small or big things that will make AC much improved. Trust me, we have tried to get Jon to fix the letter writer since v1. It is horrible to say the least. Saving in HTML is terrible. I have written more pleas to Jon in emails and on here than you can count.
As to the charts being lost, I agree with AnneMarie and you and countless others that making it where you can't lose the chart would be a huge improvement. If I can help count me in.
But, since I can't change it, I try to have the users show me where they lose the note (since I could not reproduce it), and there is only one place. Closing the chart after it has been saved to the inbox. Based on this and based on NOT being able to change the whole program at present, I try to help users by coming up with ways they could change how they view the work flow. It is not a workaround, it is simply ideas.
I think if you think about the Letter Writer, it would be rather easy to allow it to find its default program (Word), but it may be difficult to save it to Imported Items. Maybe when it prints from the letter writer to Word, it would save still in HTML, but you would have Word. But, there is no program I am familiar with that allows one format to print to Word. And, everyone would still be stuck with how do they save Word. Sure, you can name it and save it anywhere on your PC, but you can't save it to the Imported Items folder as 1) there may not be one, and 2) you wouldn't be able to pull it up from Imported Items.
So, it isn't as easy as you think. I still find my "workaround" to be doable until a better way comes out.
So, please understand I am not against changing the program to make it better. If Jon asked me today would you prefer a perfect letter writer and a perfect way to save notes, I wouldn't tell him, "No, I have a great workaround." You have to remember, a lot of us on here have tried many times to get these things fixed and have gotten nowhere, hence the other ways of doing things. This year's ACUC may change all that. And, more and more people seem to be contacting the developers personally.
