I will post more completely on this later; this thread involves a series of inter-related topics that I feel strongly about.
I think some of these things are problems with the program, and some are issues with work-flow. Boondoc, if this is your biggest complaint with the program, I think it is easy to fix with a small change in the way you use it.
1. I would suggest that you do NOT EVER go to the file menu to hit "Save"; instead always hit "Ctrl-S". Stay away from the file menu and you will never hit "Close" by mistake. Train your staff to do the same.
2. "I don't know why it asks at some times and not others."
One of the "two-edged swords" of AC is that you can do the same thing in several different ways. I use that term because this makes it easier to accomplish certain tasks, BUT sometimes you get different effects. To see what I mean, you might choose to experiment with a fake patient chart to follow this:
a. if you close a chart by hitting "Close" in the file menu, it closes with no warning and no saving. That is one reason I stay away from it.
b. If you close a chart by hitting the "X" in the right upper corner of the chart, it will close IF you have made NO changes to the chart, but will ASK if you want to close if you have made a change (even typed so much as a period in one of the fields). So this is the preferred way to close a chart (in my opinion).
Of course you can also "close" a chart by signing it or putting it in a mailbox (Ctrl-s). Signing will save your changes: permanently. Saving to a mailbox will save your changes, but you can always alter the note further by re-opening it.
I hope that is somewhat helpful.
Please tell me about this "red X". I don't see that; I am using Version 5.0.28. Is this something new?