Hi Bert -

I'm going to look into your work-around; but for all that extra effort, wouldn't it be so much easier if AC simply allowed the generated letter based on the original encounter to be saved as a word *.DOC that was correctable even after the encounter had benn locked? - that is the way we ususally work. In addition, a consistent thread in these chats involves preventing the inadvertent erasure of encounter contents. - wouldn't it be so much simpler if AC simply saved, not erased, an encounter when an unsigned chart was closed? ( paper charts don't self destruct when closed before signing, why should AC's?). Finally, shouldn't the doctor, not the progam, decide when an encounter is complete and when to sign off an encouter (to me, it seems we are forced to sign off prematurely to guard against losing our chart entry)

I've forwarded these thoughts to the developers who've promised to look at them on their Tuesday meeting. Certainly the improvement in letter writing flexibility would enhance the marketability of AC to those specialties who need to write professional letters to their referring providers.

Does anyone have any suggestions on how we can stress the importance of these features to the developers ?

Bruce Morgenstern, MD (Neurology)
Denver CO