Originally Posted by Brucel
Bert, It is starting to feel like you reflexively defend the poorer aspects of this program. This forum is riddled with complaints about how easy it is to lose an encounter in AC. The attempt here is to try to brainstorm on how to impove the bad aspects of the program while preserving the intuitive feel which we all enjoy

Help me (and potentially, any reviewing developers) understand why you feel an option allowing saving an encounter's contents upon closing the chart is a bad idea - would you favor an administrative option of, "Please Erase Contents Of Chart Upon Inadvertent Closure."

You are clearly experienced and knowledgable here- help us to improve this product, and in doing so, expand its market and insure its future viability for all.

Bruce Morgenstern, MD
Denver, CO
It's interesting that you see Bert as defending the program, because I don't.

There are apparently a couple of closure problems that need to be fixed. They probably has been there since V5. One reason most of the older users do not find it an issue is that we developed other ways of opening and forwarding notes that does not expose us to these problems.

The problems are real. They are a real pain to those whom it happens. It apparerently does not apply to Bert, he sees a way around it and thus does not get upset. They need to be fixed, they have been forwarded and will get fixed. That does not mean he does not care, he chooses to put his energies in problems without solutions, especially when the problems to not affect him.

Now I am defending Bert because I do not sense he does not understand the problem, he just does not see it as a problem because he is not affected by it.

I, too, see the issue and have reproduced it. I have reported one as a bug (the file close issue) and will report the other (open saved closed without warning, see above.) The latter is not a major issue, it is in the deleted folder, just pull it back. It's a pain though.

Forwarding bugs is the way to make the product better. You can keep b**ching about it, but it won't be corrected until the next update.


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them