Have you called and talked with SALES - press the button for sales and do not talk with tech support. If you set up your credit card when you paid for yearly support it should still be valid. I talked with Jon and he said that they normally look at the expiration dates before running it.

If anyone has talked with SALES maybe they could chime in.

Steven
From beautiful southwest Washington State.
www.facebook.com/WillapaFamilyMedicine