That may be fine. It would appear that even with the conversion to SQL, that large practices may require more hand holding.
Some of this is because with the onesy twosy practices, we tend to figure things out for ourselves, to use the user board more. With larger practices, it is probably the IT person who is being held responsible every time something does not work right. When you do it yourself you are probably more tolerant then when you have assigned someone else to fix it.
Wendell Pediatrician in Chicago
The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them
