The only thing that may make this better and maybe Chris could comment on this:
What if instead of in the even of an emergency, instead of requiring the 24-hour key, AC would install and work for, say 3 to 5 days (kinda like a trial version). Then you get the key.
Another question for Chris. If support downloads the encryption tool so you can use 8.2.4 in 9.x, but then you decide to install on another machine, will it work for that one. In other words, once you have the encryption tool, would it work for all .enc files. And, just to put this out there, if someone gets the encryption tool, would it be considered to go against the EULA if they sent it to another user?
It almost seems like the above would be like a possible new user downloading the trial version and then having it licensed afterward. And, any activation key you receive from support which would be used to install any version of AC on a virgin computer, would only be good for that computer once installed? In other words, it would be tied to that hardware?
