Ok. If everything we are from support and we are experiencing is true and not fixable until a new version is out, I suggest we not panic until we get we get the story from Chris as to why and what the actual deal is, then we should calm down a little. I agree, if we are being told that a great option is the cloud and all else is true, there would be issues.
I don't think it matters whether it is an offsite backup or not. Until it is all resolved, I would suggest backing up the AC folder with a traditional backup program that is compatible with SQL our turn off its services prior.
